Overview: DoorDash partnered with Amazon Web Services (AWS) to build a generative AI-enabled self-service contact center to improve support for Consumers, Merchants, and Dashers. The goal was to reduce reliance on live agents, shorten response times, and elevate the user…
Overview: Assembly Software developed “NeosAI,” a generative AI-enabled legal assistant embedded into its legal case management platform to automate repetitive, time-intensive tasks that law firms face. The solution addresses challenges around manual data entry, document drafting, review, and information retrieval,…
Overview: Global Travel Collection (GTC), a luxury and corporate travel advisory network, developed Atlas, a generative AI-powered platform to streamline complex trip planning. Traditionally, advisors spent six to eight hours per itinerary manually searching across 10+ disparate travel systems, leading…
Overview: Astra Tech, a UAE-based technology group and operator of the botim app, integrated Microsoft’s Azure AI Foundry Voice Live API to transform its communication and fintech platform into a voice-first user experience. The goal was to simplify access to…
Overview: SK Telecom, a leading South Korean telecom operator, enhanced its A.(A-Dot) personal AI assistant by deploying multi-agent AI workflows using Microsoft Foundry (formerly Azure AI Foundry). The solution orchestrates specialized AI agents to deliver hyper-personalized, context-aware conversational experiences at…
Overview: Exelon partnered with Deloitte and NVIDIA to develop OptoAI, an autonomous drone inspection solution that uses AI and edge computing to enhance grid infrastructure inspection. The system aims to replace manual and pilot-guided drone inspections by enabling fully autonomous…
Overview: Linker Vision delivers a vision AI platform designed to transform urban city operations by applying advanced computer vision, vision-language models (VLMs), and digital twin simulations to real-time urban data. The solution addresses the challenge of fragmented municipal data systems…
Overview: Lowe’s Home Improvement, a major U.S. retailer with over 1,750 stores and 300,000 associates, has undertaken a comprehensive AI-driven transformation to modernize its retail operations and elevate both customer and associate experiences. Leveraging NVIDIA technologies including Omniverse for 3D…
Overview: TotalEnergies, a global energy company operating in nearly 120 countries, is advancing its digital transformation by integrating generative AI across its workforce and critical business functions. Partnering with Microsoft, the company deployed Microsoft 365 Copilot at scale issuing 30,000…
Overview: Big 5 Sporting Goods, a U.S. sporting goods retailer with more than 430 locations, faced operational friction due to high volumes of IT support requests and limited self-service options for employees. These challenges slowed down support teams and created…
