Category Software & Internet

Overview: DoorDash partnered with Amazon Web Services (AWS) to build a generative AI-enabled self-service contact center to improve support for Consumers, Merchants, and Dashers. The goal was to reduce reliance on live agents, shorten response times, and elevate the user…

Overview: Smartling built an AI-powered translation solution on Amazon Web Services (AWS) to help enterprises localize content at scale with better quality, lower cost, and minimal latency. The platform — part of Smartling’s “LanguageAI” offering — uses generative AI to…